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Podcast: Lubar Executive Education Podcast
Episode: The Five KPIs of Manager Value - Part 5 - Quality
Description: In the final episode of our series on the Key Performance Indicators of Manager Value, Dave Boyer, former CEO, business owner, and chairmen of a hospital proves that improving quality KPIs adds to margins in a big way. His examples cover multiple lenses (manufacturing and healthcare) and he leaves us with three key takeaways:·    Do you really know your processes?  ·    Smart managers use cascading KPIs.·    Sometimes incremental changes just won’t cut it