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Podcast: The CTO Show with Mehmet Gonullu
Episode: #248 Revolutionizing the Call Center Industry with AI: A Conversation with Chris Barkhurst, CEO of BBCE
Description: How do you revolutionize a traditional industry with AI? What if we told you that there's an AI product that can handle over 500,000 phone calls? You'll find the answers in our insightful conversation with Chris Barkhurst, CEO of BBCE and mastermind behind BarkyAI, the virtual call center agent that's disrupting the industry. Chris takes us on a fascinating journey, sharing how he leveraged AI to not only enhance business processes but also to create a solution for handling entry-level technical queries.
Onto the intriguing world of counterfeit proof systems, Chris uncovers how AI plays...