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Episode: Copy in the age of digital banking | Interview with the author of Monzo's style guide
Description: Harry Ashbridge is the content style guide author and senior writing lead at Monzo, an online bank founded in 2015. Harry is a writer, trainer, and language strategist. He believes in the power of writing to measurably improve every aspect of a business — from top to bottom — and spends his days trying to prove it.In this episode, we talked about Monzo Bank: what it is, how it works, and why it’s different from your old-school bank.Listen to this episode to learn:— How Monzo started and how they train their staff to...