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Podcast: Healthcare Professionalism: Education, Research & Resources
Episode: Are We a Health Care Industry or a Disease Care Industry?
Description: Shak Rehman, MD, CSH, FACP, FACH, answers the question, Are We a Health Care Industry or a Disease Care Industry? He talks about how to build a patient-centric practice, how to increase patients' satisfaction, the importance of communication skills, and staging patients, which improves patient satisfaction scores, with Barbara Lewis, MBA.