Want to create an interactive transcript for this episode?
Podcast: Pocket Sized Pep Talks
Episode: The Customer Experience Doctor
Description: In this Pocket Sized Pep Talk, you'll learn:Why customer service is so important to a businessCommon misunderstandings that businesses have regarding customer serviceThree, key principles of exceptional customer serviceClassic mistakes businesses make when trying to provide good customer serviceRoger Staubach once said, "There are no traffic jams along the extra mile." Â We all want to go the extra mile, and Dr. Kelly Henry tells us how! Â