Want to create an interactive transcript for this episode?
Podcast: UC Today
Episode: Super Charge Your Virtual Agents with AI
Description: Watch on YouTube.UC Today's David Dungay speaks to industry expert Andrea Smith, Executive Director, New Era.In this session, we discuss the following:How has AI & machine learning advanced the use of virtual agents? Recommendations for implementing AI into the VC/UC operations How do you help organisations improve the virtual agent experience?Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our...