Want to create an interactive transcript for this episode?
Podcast: Property Management Brainstorm
Episode: Five Minute Friday #31: Our Satisfaction Guarantee
Description: In this episode 31 of Five Minute Friday, Bob shares with his listeners one of the most common questions he gets from prospective clients: are we locked into a long-term property management contract? The answer is and has been, for the 20-year history of his company, an emphatic "no". Bob calls this his Satisfaction Guarantee. If for whatever reason a client is not satisfied, they can discontinue North County Property Group's services at any time on 30-day notice. Bob further explains that from his perspective, life is too short to be in business relationships with people who are a...