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Podcast: Design Critique: Products for People
Episode: DC113 Interview: Wayne Neale on Customer Experience, Design Thinking, and Service Design
Description: Wayne Neale, CEO of Kaydak, joins Tim Keirnan for an interview that ranges across several topics:* Experience Design: From UI to User Experience to Customer Experience and beyond* Design Thinking* Service DesignYou can find Wayne athttp://www.kydak.com/The service design episodes of Design Critique Tim mentioned can be heard here:http://designcritique.net/dc32b-interview-cafe-design-with-tom-diabhttp://designcritique.net/dc47-interview-designing-the-ux-of-conferences-with-jared-spoolhttp://designcritique.net/10th-anniverary-episode-with-tom-brinck-on-starbucks-customer-experienceThe Tim Cook interview that gives Tim a glimmer of hope that Apple isn’t co...