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Podcast: In Wheel Time Podcast: Your Go-To Automotive Talk Show
Episode: Battling Customer ID Fraud and Exploring Future Transportation at Helfman CDJR dealership!
Description: Imagine losing $300,000 in one year due to customer ID fraud - a reality for Houston Area, Helfman Chrysler Dodge, Jeep Ram and Fiat. As we sit down with Jason Feldman, we unravel the intricate web of auto buying fraud and the decisive steps this dealership took to tackle it. From working with the Houston Police Department, training their F&I staff, to leveraging technology to track down stolen vehicles, we cover it all. Jason's insights into fraudster identification and the dealership's unique approach to handling suspicious customers offer a fascinating glimpse into the auto industry's darker side....