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Podcast: Wantrepreneur to Entrepreneur | Start and Grow Your Own Business
Episode: 719: Having the PERFECT conversation in sales, customer service, and with ANYONE (without a script!) w/ Jake Stahl
Description: In today’s episode host Brian Lofrumento is joined by guest Jake Stahl, an expert in innovation and mind science in the field of training and skill-building in customer service. With over 30 years of experience across 6 countries, Jake has developed a unique approach to understanding the psychology of decision-making and effective communication. Jake shares his insights on topics such as the importance of personalizing customer service, the rise of fractionals in the workforce, and the impact of proactive learning in business. He also dives into the concept of the perfect conversation, exploring how to connect with others and challenge pr...