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Podcast: Hand Therapy Secrets | Helping Occupational Therapist Become Experts
Episode: What NOT to Say if you are an out of Network OT Clinic
Description: Out of Network OT Clinic Tips
Welcome to another episode of the Hand Therapy Secrets Podcast. In this Podcast Hoang shares valuable insights from over a decade of running an out-of-network occupational therapy clinic. Hoang dives into the common pitfalls of communication when you're an out-of-network provider.https://handtherapysecrets.com/business-skills/
Starting with personal anecdotes from the early days of her Miami clinic, Hoang highlights the challenges she faced and the phrases she cringes at now. From avoiding the word "unfortunately" to steering clear of unnecessary apologies, Hoang guides fellow occupational therapists on what...