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Podcast: A SEAT at THE TABLE: Helping business leaders grow their influence
Episode: Using Customer Support to Scale Your Business
Description: Customer service is often talked about but not often delivered. In fact, it is one of the biggest complaints that both businesses and consumers have. Most say that the companies they do business with offer poor service - or even no service at all.Companies are looking to cut costs and customer service is typically the first department to get hit.Yet customer service might be the key to growing your business - particularly in highly competitive markets.In this episode we’re joined by Greg Rich, CEO of Vivantio, a comp...