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Podcast: Future Commerce
Episode: The Rise of Workflow Automation: The ServiceNow Agency Opportunity in the Enterprise
Description: The shift towards low-code platforms like ServiceNow has changed the landscape for service agencies, requiring them to adapt their approach and focus on specific solutions. Phillip and Brian sit down with friend and mentor Jon Klonsky to discuss his new venture, which will specialize in implementing and rescuing failed implementations of the ServiceNow platform.“Measure twice, cut once, and test often”{00:12:55} “Only organic growth, as opposed to purchased growth, can be a better line to run so that you don't get ahead of your skis.” - Brian{00:13:59} - “So many people, especially if you talk to the invest...