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Podcast: The Brand Marketing Show
Episode: How To Grow Your Online Store With Your Most Profitable Customers
Description: Have you been at that point in your business where you seem to be making a lot of sales and are constantly packing orders but you just can't understand why you're not actually making a profit? Lots of sales means lots of profit right? I see this all the time and while there can be various reasons for this scenario the first thing I ask our students and clients to look at is their first time customer sales vs repeat customer sales. Did you know that an increase of even 5% in customer loyalty or repeat...