Want to create an interactive transcript for this episode?
Podcast: Young Nails Biz Talk
Episode: EP 210 Is the Salon Owner Responsible for the Quality of All Nail Services?
Description: If a client is unhappy with their nails, should they take the issue up to the salon owner? How much responsibility does an owner have for the quality of the nails done in her salon? Habib and Tracey discuss when the salon owner should step in for disputes between a client and a nail tech and when it is up to the nail tech to resolve the issue on their own.