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Podcast: LEARN Podcast
Episode: Turning Customer Ed Programs Into Revenue Streams with Joe Ryan, Training Program Manager at Maltego (Ep. 25)
Description: While customer education is still in its early stages, it shouldn’t be an afterthought. If businesses want to succeed, they need to make customer education a clear priority for everyone.“Customer education does need to be viewed as something that touches every part of the customer life cycle and the customer journey. There needs to be a conscious effort to ensure that all parts of an organization are working together to incorporate customer education into what they do,” says Joe Ryan, Training Program Manager at Maltego & Founder of Customer Education Newsletter.In this episode, Joe di...