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Podcast: In Wheel Time Podcast: Your Go-To Automotive Talk Show
Episode: Car Confidential: Unveiling the Truth Behind the Auto Ownership
Description: Ever wondered why upselling seems so prevalent in the auto industry? Or perhaps you're a new driver who feels overwhelmed by the complexities of car maintenance? Well, strap in for a journey of discovery with our special guest, Shahe Koulloukian, the author of "Car Confidential," who demystifies the world of car ownership and maintenance, helping you navigate everything from basic car care to dealing with auto repairs.We're not just talking shop, though. We also delve into the crux of the service industry's reputation, specifically how upselling and flat rate payment systems can cast mechanics in a...