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Podcast: A Deeper Dive
Episode: Inside the turnaround at Potbelly
Description: How did Potbelly turn its business around?
This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Bob Wright, the CEO of the Chicago-based sandwich chain.
Potbelly struggled going into the pandemic, which hammered its core business in urban markets. Wright took over as CEO three years ago. On the podcast, he talks about what it’s like to take on a struggling concept during that time.
Wright discusses the changes Potbelly has made during those three years. The company closed around 30 locations its first year, but the brand has seen str...