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Podcast: The Penta Podcast Channel
Episode: Crafting a comeback from crisis
Description: On this week's episode of What's at Stake, Penta Partner Bryan DeAngelis is joined by crisis management educators and experts, New York City Managing Partner Andy Whitehouse and Managing Director Jonathan Graffeo. The group discusses the fine line between a brand hiccup and a full-blown crisis and analyzes what makes or breaks a company during tumultuous times, focusing on how essential stakeholder relationships are during times of crisis. Andy, Jonathan, and Bryan explain strategies that can shield a brand from the irreversible damage of a poorly handled misstep. They ultimately reveal how a proactive approach to crisis preparation and...