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Podcast: The Glossy Podcast
Episode: Material Good’s Rob Ronen: ‘Sales should be secondary’ to the in-store experience
Description: In 2015, Rob Ronen and Michael Herman co-founded Material Good, a retailer specializing in fine jewelry and rare timepieces that first opened in New York City's Soho neighborhood. They had no backers — and still own 100% of the business — but they had years of experience working for Audemars Piguet and in the private jewelry sector, respectively. And they'd defined a white space that was particularly glaring in lower Manhattan.  "The retail experience that was being offered was subpar," Ronen said on the latest episode of the Glossy Podcast. "I would go to different retailers … that were carrying high-end timepieces, and I no...