Want to create an interactive transcript for this episode?
Podcast: Optometry: The Ultimate O.D.
Episode: The Patient Experience: Part 2 - E34
Description: The Patient Experience: Part 2 - E34
Highlights from this episode:Â
Patient Experience: Part 2 (00:50)
Office Talk: Mistakes & Office Updates (18:48)
Closing Thought: The Hedonic Treadmill (28:11)
In Part 2 of our Patient Experience series, we follow the patient through their actual exam with you and through the optical process. Remember to take a good look at your practice from the patient perspective to identify inefficiencies, issues, or areas that could be better. (00:50)
There's a small mistake that plagues me from time to time in the exam room and I want to k...