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Podcast: Let's Talk Loyalty
Episode: #483: Flying Blue Going from Strength to Strength
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.This episode is available in audio form on "Let's Talk Loyalty" and also on www.Loyalty TV.It has already been a year since we met with Ben Lipsey, Senior Vice President of customer loyalty and President of Flying Blue, the loyalty programme of Air France, KLM and Transavia.Flying Blue now has over 22 million members of its program, and Ben joins us today to share some new...