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Podcast: The Remote Work Tribe Podcast
Episode: The Remote Work Tribe Podcast: Sarah Betts
Description: In this episode of the Remote Work Tribe podcast, we chat with Sarah Betts, Support Director at Alyce. We talk about her philosophy when it comes to customer support, how to build a team that feels comfortable asking for help and collaborating, setting up great 1-1 discussions, her journey and learnings from her unique background in education, and more. Episode timestamps:Sarah’s philosophy for Customer Support? (0:55)What is the structure of her team? (1:36)How does she set up a structure of ownership on her team? (2:50)How does Sarah run weekly meetings? (4:25) How...