Want to create an interactive transcript for this episode?
Podcast: Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation
Episode: Balancing Innovation and Regulation in Mortgage Banking with Michele Buschman of American Pacific Mortgage
Description: This week, David Wright is joined by Michele Buschman, Chief Information Officer of American Pacific Mortgage, to discuss leveraging technology to improve mortgage lending.Key Takeaways:(03:16) Partner across business silos for a healthy company.(08:13) Building solutions from scratch.(17:31) Prioritize family over work demands.(24:37) Fail fast and learn from mistakes.(26:22) Standardize processes before automating them.(29:34) Provide omnichannel mortgage experiences.(36:03) Enable exception-based mortgage processing.Resources Mentioned:...