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Podcast: Multifamily Mix with Barbara Savona
Episode: The Art of Engaged Teams: Property Managers Leading with Enthusiasm for Superior Resident Retention
Description: Imagine still loving your job after three decades. Sounds crazy, right? But it's totally doable. This podcast episode is all about how a sprinkle of positivity can skyrocket customer satisfaction. Harvard Business Review says it can jump by 42% - and I totally believe it!You know what's even cooler? Engaged employees can boost productivity by 21% and cut turnover by 59%. That's what Gallup says, and it can be a game-changer for us in multifamily housing.Ever wonder how much your mood as a leader can impact your team? A lot, it turns out. We're talking a 38% boo...