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Podcast: In Focus by The Hindu
Episode: What are the issues with the Digi Yatra app?
Description: In the past few weeks, there has been a surge of complaints from passengers about Digiyatra. Their main complaint is about security personnel and airport staff collecting their biometrics for the app, using coercion and deception. According to travellers, CISF personnel at the entry gates were asking them to scan their boarding pass and capturing their photos, and then enrolling them in the Digi Yatra app without even informing them. The element of coercion is especially startling as the Ministry of Civil Aviation, when it unveiled the Digi Yaytra policy in 2018, had made it clear that it...