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Podcast: The Boostly Podcast
Episode: Navigating the Shift from a 900 Room Hotel to a Charming B&B
Description: Welcome to Boostly Podcast Episode 706
In this episode of the Boostly podcast, Harro, the owner of a bed and breakfast establishment called The Hive at 52, discusses his hospitality career and his transition to running his own business. Having worked in hospitality for over 20 years and running his own B&B for 10 years, Harrow shares valuable insights on how to handle guest reviews, the importance of doing the basics right, and how sustainability is a defining feature of his business. He reveals that a significant 80% of his bookings are direct, with guests attracted mainly by good reviews and his regular presence...