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Podcast: The CU2.0 Podcast
Episode: CU 2.0 Podcast Episode 288 IDgo, Corning Credit Union, and a Better Way to Identify Members
Description: Send us Fan MailWhat’s your mother’s maiden name? Your first car’s make? Your zip code?Face facts: it’s tedious at best to positively identify members who contact the credit union and, worse, scammers know the protocols and in some cases have masqueraded as credit union employees and gotten the answers from members so they could impersonate them.Nobody like the way this is now done at most FIs, except maybe a few scammers....