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Podcast: HBR On Strategy
Episode: Shifting Your Focus from Short-Term Efficiency to Long-Term Resilience
Description: Efficiency is usually something businesses strive for, but is it possible to be too efficient?
Roger Martin is professor emeritus at the Rotman School of Management at the University of Toronto. He warns that an obsession with eliminating inefficiencies in U.S. companies has come with social and economic costs. He sees those downsides in everything from staffing to wages and even corporate debt levels. But he argues that it’s not too late for businesses to change their priorities.
In this episode, Martin helps leaders understand how to shift their thinking to connect excess re...