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Podcast: Thinking Differently with Kathie Rotz
Episode: #182 Life with the Neros: Learning Empathy to Become Effective Communicators
Description: Every day we interact with people who are facing an obstacle in their life, and we have the opportunity to be empathetic and adjust to their needs for better communication and connection. If you met my mom, you’d never know that she’s actually deaf.  Today, I have the privilege of interviewing my mom and dad about my mom’s deafness and how her attitude towards it not only made her a successful wife, mother and nurse but also how her struggles with hearing helped her connect with people in a way only she could. There are so many wo...