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Podcast: Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation
Episode: Communication Is Key in Times of Change with Jeff Hibbard of Truliant Federal Credit Union
Description: This week, David Wright is joined by Jeff Hibbard, Chief Digital Officer of Truliant Federal Credit Union, to discuss digital transformation and leadership in the credit union space.Key Takeaways:(03:25) Adapt plans as needed instead of sticking rigidly to them.(04:31) Have vision, but be ready to pivot strategies.(11:16) Effective communication is critical for major initiatives.(15:43) Managing competing interests is tough when scaling.(24:22) Change processes before implementing new tech.(26:36) People’s struggles are hard during transitions.(29:22) AI promises si...