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Podcast: The Mindtools L&D Podcast
Episode: You don't have to talk to add value
Description: As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn't talk and just listened? This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening. We explore: ·      reasons that we don't listen well ·      the consequences of not listening (and of listening!) ·      how we can improve listening skills. Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a go...