Want to create an interactive transcript for this episode?
Podcast: How to Scale a Business
Episode: How Egidijus Pilypas Enhances SaaS Growth through Strategic Customer Retention
Description: Egidijus Pilypas, founder of Exacaster and host of CVM stories podcast, discussing his journey in business, customer value management, and artificial intelligence. Egidijus explains his journey starting with a failed attempt at using machine learning to predict financial markets to finding success in predicting customer behavior. Egidijus provides insights into good data management and the advent of customer value management. We’ll also learn how businesses can identify 'moments of truth' with customers to build better business relationships and increase customer lifetime value. Speaking about the prospects of AI and data, Egidijus is excited about the integration of AI to...