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Podcast: The Thoughtful Entrepreneur
Episode: 1830 - Cloud Contact Centers with Alex Levin of Regal
Description: In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the Co-Founder & CEO of Regal, Alex Levin.Â
Alex's journey with Regal began during his tenure at a large home services company. He and his co-founder observed a common thread among customers: despite the digital age, people craves human interaction before finalizing a purchase. This was a lightbulb moment for them, as they realized the market lacked tools designed for personalized customer interactions. Thus, Regal was born.
Regal is a platform that harnesses real-time data on customer behavior to facilitate personalized outreach across various channels, including phone calls, S...