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Podcast: Power House
Episode: Victor Ciardelli: The Power of Focus (...on customers, LOs and agents)
Description: Today’s guest is Victor Ciardelli, the President and CEO of Guaranteed Rate. Over the last 24 years, Victor has led the independent mortgage bank to be positioned as a top-10 national lender that produced over $34 billion in 2023 production volume. During the conversation, Victor Ciardelli shares his mortgage journey, from selling loans in a call center to founding Guaranteed Rate, and to their acquisition of PHH Home Loans. They also discuss the partnerships with real estate brokerages, technology, compliance and the evolution of loan officer compensation.Here’s a glimpse of what you’ll learn:
Buildin...