Want to create an interactive transcript for this episode?
Podcast: Data Driven
Episode: Luke Diaz on Leveraging Data for Customer Retention and Business Growth
Description: Welcome to show 357 of the Data Driven podcast! This week, we welcome Luke Diaz to the show.Luke has an impressive track record of scaling startups to staggering annual recurring revenues, and today, he's here to shed light on the pivotal role of customer success in growing a business. We'll dive deep into the intricacies of customer success management, its impact on subscription models, and the measurements that underpin it. Luke also shares personal insights into his daily habit tracking and the data-driven approach to setting quarterly goals.But that's not all – Luke opens up ab...