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Podcast: Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation
Episode: Leaders Create Organizational Wiring with Gene Kim
Description: This week, David Wright is joined by Gene Kim, the author and researcher behind “The Phoenix Project” and “The DevOps Handbook,” to discuss wiring organizations for high performance.Key Takeaways:(02:55) Study how high performers achieve great outcomes.(08:02) Design humane and helpful user experiences.(15:46) Segment work to enable independence.(21:20) Leaders should enable joint problem-solving.(29:34) Amplify signals to catch issues early.(37:05) Lead with courage, not fear.(39:23) Seek out people who are smarter than you.<...