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Podcast: Strategy with Sally
Episode: How to Build a Customer Journey for Coaches and Course Creators Part 1
Description: In this podcast episode, Sally covered the seven stages of the customer lifecycle. Starting with lead generation, Sally discussed using webinars, eBooks, and challenges to grow your email list. Indoctrination involves a series of emails to build trust. Stage three, Nurture to Convert, includes long-term nurturing and lead return sequences. The sales campaign, stage four, uses strategic emails for direct sales or consultation bookings. Onboarding in stage five ensures a smooth transition, and stage six introduces upsell opportunities. The final stage, seven, focuses on gathering reviews and testimonials. Remember, this comprehensive strategy evolves over time as you optimize each...