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Podcast: The Spotlight Series - Don’t just survive, thrive!
Episode: Improving candidate experience & saving recruiters time with Mike Seidle of Pivot CX
Description: Mike Seidle is Co-Founder of PivotCX, a company based in Indiana in the US which delivers awesome candidate experiences & saves recruiters time with live, human-to-human communication.Mike is a serial entrepreneur who has founded 6 businesses. Last year, he had to reinvent his company very quickly when his revenue dropped by 85% & PivotCX was born.Mike and Nicola talk about the importance of human to human interaction in the recruitment process. How it speeds up the process whilst improving the candidate experience. They talk about when it is best to use chatbots and when a human is b...