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Podcast: The 'So You're A Vet... Now What?' Podcast
Episode: Ep 206: Breaking the Cycle: Overcoming Client Bashing in Veterinary Practice, with Dr. Hubert Hiemstra
Description: Episode DescriptionIn this week’s ‘So You’re a Vet… Now What?’ podcast, Dr. Moriah McCauley is joined by Dr. Hubert Hiemstra discuss the negative effects of client bashing and highlight the importance of shifting towards a more positive and empathetic mindset.When veterinarians choose empathy and compassion in their interactions with clients, it can lead to more positive outcomes. Dr. Hiemstra emphasizes that treating clients with empathy and respect is not just beneficial for the clients but also for the veterinarians themselves. By approaching client interactions with understanding and compassion, veterinarians can build stronger r...