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Podcast: HBR On Strategy
Episode: When Scaling Your Start-Up, Don’t Lose What Makes It Special
Description: So, you’ve successfully scaled your start-up and you’re growing into a mature company. What, if anything, should you retain from those early days?
Harvard Business School professor Ranjay Gulati says the most successful organizations have one thing in common: a soul. “Soul” goes beyond culture, purpose, or even the founder. It’s about having three things: strategic business intent, a strong connection to customers, and a stellar employee experience. Gulati argues that if you don’t preserve these elements as you scale, you’ll lose what makes your company special.
In this episode, he explains ho...