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Podcast: The Amy Porterfield Show
Episode: #663: Backstage Pass: My Customer Experience Team Shares Their Top Strategies
Description: Building a business free of overwhelm with an efficient customer experience department.Today, I'm feeling grateful for running my business for the past 15 years! I've had the pleasure of building incredible teams along the way, including my customer experience department. I'm so proud of the crucial role they've played in supporting both our company and our students.In this episode, I share my CX team’s strategies for managing time, avoiding overwhelm, and handling all responsibilities effectively. Trust me, customer service is not just about responding to emails and questions – it's about usin...