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Podcast: Your Intended Message
Episode: How to deal with angry people and calm them down: Doug Noll
Description: You can calm that angry person in 90 seconds or less
Treat anger as a normal emotional response that you can control
Episode 199 (Doug is based in California and this is a repeat of episode 117)
Why you need to listen to this episode now.
If you ever need to face angry people and want a better way to manage the situation, listen to this conversation to save the situation and relationship.
If you ever feel out of control from your own anger, examine this perspective to maintain your dignity while deescalating the situation.
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