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Podcast: IMDaily - Innovate Marketing Daily
Episode: HumanFirst Announces New Market Expansion To Bring GenAI-Powered Data Productivity to CPaaS Providers
Description: HumanFirst Announces New Market Expansion To Bring GenAI-Powered Data Productivity to CPaaS Providers."Real customer interactions are highly complex, deeply personal, and incredibly valuable," says Gregory Whiteside, CEO of HumanFirst. "Rigid, rules-based programming and one-dimensional prompt interfaces prevent teams from analyzing them with specificity and scale. Once teams can query, organize, and monitor that data, their customer engagement will fundamentally change.""HumanFirst revolutionizes the interaction between companies and their customers through Generative AI," shares Veselin Vukovic, VP of Strategic Partnerships at Infobip, a global leader in cloud communications. "We see a lot of applications for Infobip...