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Podcast: Loan Officer Life: Hustle, Heart and Homeownership
Episode: Fintech Fridays w/ Brandon Spriggs, CEO & Co Founder Survey Loop
Description: Summary
Brandon Spriggs, co-founder of SurveyLoop, joins Brian Vieaux on FinTech Fridays to discuss the importance of online reputation and the power of customer feedback.
SurveyLoop is an easy-to-use platform that allows businesses to collect real-time feedback and leverage it for marketing purposes.
The conversation covers the implementation process, the benefits of collecting feedback beyond the post-close stage, and the role of social proof in building trust.
The episode concludes with takeaways on how businesses can use SurveyLoop to improve their online reputation and customer experience.
Chapters
00:00 Introduction to SurveyLoop and Brandon Spriggs
03:23 The Importance of Online Reputation
04:20 Overview...