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Podcast: 5am Mester Scrum
Episode: Show 683 User v Customer Experience w/ #Scrum Master y #Agile Coach Greg Mester
Description: 5amMesterScrum Show 683 Live - User Experience (UX) vs Customer Experience (CX) - Today's topic: (1) I think we took the customer meaning out and transferred it into user experience and thereby, lower the bar of satisfaction for the customer. Â Elevate it to "As the Customer, I want ..So that.."
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5am Mester Scrum Show 683 went live on Y...