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Podcast: NZ Business Owners
Episode: Ian Dallas: Apartheid, Rugby Refereeing, Empathy & Self-Control
Description: Ian Dallas: https://www.linkedin.com/in/iandallasnz/?originalSubdomain=nz
Takeaways
There is a movie centered around refereeing that is dramatic and intense.
The experience of a referee in rugby involves managing people and effectively communicating with them.
Upbringing plays a significant role in shaping personal attributes and values.
Acknowledging and listening to people's concerns and objections is crucial in insurance sales.
Building trust with clients requires empathy and open communication. Ask clients what is important in their lives and what could put those things at risk to understand their...