Want to create an interactive transcript for this episode?
Podcast: Marketing Expedition Podcast with Rhea Allen, Peppershock Media
Episode: How Your Processes Create a Better Client Experience with Juliana Marulanda | Marketing Expedition Podcast
Description: Juliana Maralanda is the founder of ScaleTime, with over 20 years of experience helping over 500 digital agencies thrive. Juliana is an expert in scaling businesses, freeing up time for clients, and providing valuable tools for entrepreneurs looking to grow their agencies.00:00 - 00:19 "Give your sales team a good timeline for onboarding, right? Because if there's no timeline between sales and production, and there's no clarity between what you're selling and what you're producing, it creates so much confusion. You lose clients this way." — Juliana Marulanda00:20 - 00:38 Welcome to Peppershock Media’s Marketing Expedition Podcast