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Podcast: Product Bakery – The Product Management, UX & Design Podcast
Episode: #13 Designing experiences not screens
Description: After a week-long road trip in Portugal Alex is looking back at all the small invisible experiences he encountered while sitting in the car. It’s things like anticipating and designing for the user's intentions that make an experience really great.
Table of content:
0:30 - Alex road trip in Portugal
2:30 - Air conditioning experience with Volkswagen
4:45 - User experience in cars
6:35 - Understanding & learning from user intentions
10:55 - Jobs to be done
15:55 - UX on purpose or luck?
17:55 - Autonomous driving
22:25 - Ethnographical studies to better understand users
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