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Podcast: HR Director's Cut
Episode: The One Where Employee Experience is a Product (ft. Jessica Zwaan)
Description: Victoria, Kate and Lisa burst are joined by Jessica Zwaan, a hands-on COO and who finds joy in diverse, kind and world-changing companies of excellent people."You will never be able to sustain Employee Engagement if the People Team are the only ones shouldering the burden."We waste no time delving into a letter from an HR leader hungry for guidance on transforming employee experiences. It's a tale of ambition tinged with just a hint of overwhelm.Jessica unpacks the concept of HR as a product. She maps out the intricate web connecting consumer-facing...